How We Make It Easy

Black Diamond's Vision is to be recognized as the easiest company with which to do business. Supporting this Vision Black Diamond will:

Provide the most detailed job proposals in the industry. We account for every contingency that might come up during a project and prepare you to avoid these nasty surprises.
Have the longest and most comprehensive written warranties giving you piece of mind that your project was built to last.
Separate Sales and Project Management duties insuring customers the needed time and attention for their projects before, during and after completion.
Back all proposals with a detailed quality assurance program including surface depth, material density and composition and chemistry guarantees.
Be always reachable or find someone who can answer your questions. Cell phones, Nextel's, voice mail, e-mail - always on, always available - no hiding here.
Deliver the industries only time and method guarantee. Your job will be done on time and to the contract phasing and specification, or you pay less.
Provide continuous training and support to all levels of our business insuring the highest quality and efficiencies to every project.
Be a company of thinkers. We encourage every member on our crew to speak up with ideas of how to make your job better. After all, they're the ones knee deep in it.
Look to the future. We're constantly upgrading and maintaining our fleet of equipment, giving ourselves every advantage to get the job done well, and on time.